Razed Privacy Policy — How Your Personal Data Is Protected

1. Introduction & Scope

Razed is a trusted online betting platform for users in Bangladesh. We understand how valuable your personal information is, which is why this privacy policy is fully transparent about what we collect, why we collect it, and how it is kept secure.

This Privacy Policy applies to Razed's website, mobile version, and all digital services. It does not apply to third-party websites or services.

Our privacy policy is built on the following core principles:

• Collecting only the data that is strictly necessary.
• Clearly stating the purpose of data collection.
• Storing data with the highest level of security.
• Respecting user rights.

2. What Data We Collect

Razed collects two types of data: information you provide directly and data collected automatically.

Information You Provide Directly:

Automatically Collected Data:

• IP address and device information (for security and fraud prevention).
• Browser type and operating system.
• Platform activity logs (login times, betting history).
• Cookie and session data (details below).

3. Purpose of Data Collection

Razed collects data only for specific, legitimate purposes. Your information is never used beyond what we have disclosed.

• Account Management: For registration, login, and account security.
• Age and identity verification: To verify that users meet the 18+ age requirement and to comply with legal obligations.
• Payment Processing: To complete deposits and withdrawals.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To handle your questions and complaints.
• Service improvement: To improve your experience on the platform.
• Marketing (subject to consent): To inform you of new offers and promotions — only with your consent.

4. How Your Data Is Processed

Razed processes your data only when there is a lawful basis to do so. The grounds on which we process your data are:

• Contractual Requirements: Information essential to delivering our services, such as payment and account management.
• Legal Obligations: To comply with regulatory authority requirements.
• Legitimate interests: To prevent fraud and ensure security.
• Your Consent: For marketing communications and optional features.

We never share your data with third parties in a way that conceals your identity, and if your data is used in automated decision-making, you will be informed.

5. Who Your Data May Be Shared With

Razed does not sell your data. However, limited information may be shared in specific circumstances:

• Payment processors: With mobile banking operators such as bKash, Nagad, and Rocket to process transactions.
• KYC Provider: With trusted third parties for identity verification.
• Legal Authority: When required by a court order or government directive.
• Fraud Prevention Agency: In cases involving suspected money laundering or fraud.

6. Cookie Policy

Razed uses cookies on its website to enhance your experience. We use three types of cookies:

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

7. Data Security Measures

Razed maintains multiple layers of security to protect your privacy:

• SSL Encryption: All data is transmitted using 256-bit TLS/SSL encryption.
• Firewall Protection: Advanced firewall systems are active on our servers around the clock.
• Two-factor authentication: Adds an extra layer of security to your login.
• Regular Security Audits: A dedicated third-party team conducts regular security audits.
• Restricted staff access: Only designated staff can access data on a need-to-know basis.

In the event of a data breach, Razed will notify the relevant authorities and affected users within 72 hours as required by law, and will take immediate protective measures.

8. Data Retention Period

Razed does not retain your data longer than necessary.

Once the retention period expires, data is permanently deleted or anonymized so it can no longer be identified.

9. Your Rights

As a Razed user, you have the following rights:

To exercise these rights support@razed.ws. We will respond within 30 days.

10. Protection of Minors

Razed strictly prohibits use by anyone under 18. We do not knowingly collect personal data from minors.

Age verification is carried out at registration. If a minor's account is identified, it will be closed immediately and all associated data will be deleted.

11. Changes to the Privacy Policy

Razed may update this Privacy Policy as needed. The way we notify you will depend on the nature of the change:

• Minor Changes: The date at the top of this page will be updated accordingly.
• Significant Changes: You will be notified by email or via an on-platform announcement.
• Major Changes: You will be notified at least 30 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@razed.ws
• Response Time: Typically within 2 business days.
• Complex Requests: Up to 30 business days.

If your complaint is not resolved, you have the right to escalate it to the relevant data protection authority.

Last Updated: January 2026 | Next Review: July 2026