FAQs

Razed FAQ — Answers to All Your Questions

Whether it's registration, login, payments, bonuses, or betting — find your answers right here.

50+ FAQ
6 Categories
24/7 Support
English Language Support

What would you like to know?

Choose a category below to find what you're looking for.

Account & Registration

Answers to all questions about registration, login, password reset, and account verification.

Payments & Transactions

Learn about all payment methods including deposits, withdrawals, bKash, Nagad, and Rocket.

Bonuses & Promotions

Everything you need to know about welcome bonuses, cashback, free bets, and other offers.

Betting & Sports

Everything you need to know about placing bets, odds, live betting, sports events, and betting rules.

Security & Privacy

Answers to questions about account security, data protection, 2FA, and our privacy policy.

Support & Contact

Learn about customer support, live chat, email, and complaint resolution.

Account & Registration

Registering on Razed is quick and easy. On the registration page Fill in the form with your name, email or mobile number, and password. Complete the age verification and accept the Terms & Conditions. Registration takes no more than 2 minutes.

Yes, you must be at least 18 years old to register on Razed. A national ID or passport may be required for age verification. This platform is strictly off-limits to anyone under 18.

No. Under Razed's policy, each person may only hold one account. Any attempt to create multiple accounts will result in all accounts being closed, and any funds held may be forfeited.

On the login page Click the "Forgot Password?" button. Enter your registered email address or mobile number. A reset link or OTP will be sent to you. Use the link or OTP to set a new password. The reset link is valid for 15 minutes.

KYC (Know Your Customer) is an identity verification process that confirms the account holder is a real person aged 18 or above. You may be required to upload a national ID and a selfie before making a withdrawal or completing large transactions.

Payments & Transactions

Razed supports all major mobile banking services in Bangladesh — including bKash, Nagad, and Rocket. Deposits and withdrawals via bank transfer and voucher are also available. For more details, Payment Page View.

The minimum deposit on Razed is just ৳200 (two hundred BDT) — one of the lowest among betting platforms in Bangladesh. There's no maximum deposit limit, though large transactions may require identity verification.

Withdrawal requests are typically processed within 1–3 business hours. Mobile banking options like bKash and Nagad are usually even faster. First-time withdrawals may take a little longer due to KYC verification.

First, refresh the page and wait a few minutes. Deposits are usually instant, but can occasionally take 5–10 minutes to reflect. If the issue persists, contact us with your payment transaction ID support@razed.wsto get in touch.

Razed does not charge any withdrawal fees. However, your mobile banking provider (bKash, Nagad) may apply their own transaction fees. Please check your mobile banking provider's terms for details.

Bonuses & Promotions

Once you sign up as a new member and make your first deposit, the welcome bonus will be credited to your account automatically. To learn about the bonus amount and terms, Promotions Page View.

Bonus funds cannot be withdrawn directly. Each bonus comes with a wagering requirement — meaning you need to place a set amount of bets before the bonus becomes withdrawable. Terms may vary between bonuses.

Refer a friend to Razed and earn a referral bonus once they sign up and make their first deposit. You'll find your referral code in your account profile. To check the current bonus rate, Promotions Page View.

Voucher codes are issued through various promotional campaigns. Once you receive a code On the Voucher page, and redeem it there. Once the code is applied successfully, the bonus will be added directly to your wallet.

Betting & Sports

Razed offers betting on more than 30 sports — including cricket, football, tennis, basketball, volleyball, hockey, badminton, and more. Special focus is given to cricket and football, keeping Bangladeshi users in mind.

Live betting means placing bets on a match in real time as it unfolds. Odds shift moment to moment based on what's happening in the game. On the Sports Betting page and click the "Live" tab to see all ongoing matches.

In most cases, bets cannot be changed or cancelled once placed. However, some matches may offer a Cash Out feature, which lets you recover part or all of your stake before the match ends. This option may not be available for all events.

If a match is cancelled or abandoned, your stake will be fully refunded to your account. Refunds are typically processed within 24 hours. For more details, Betting Page View.

Security & Privacy

Yes, Razed is fully SSL encrypted. We use the highest security standards to protect your personal information and financial data. Your details are never shared with third parties. To learn more, Privacy Policy Read.

Go to your account settings and click on the "Security" option. There you'll find the option to enable Two-Factor Authentication. An OTP will be sent to your mobile number and will be required each time you log in — this makes your account significantly more secure.

Change your password immediately. Then support@razed.wsand provide the details. Our security team will promptly review your account and attempt to reverse any suspicious transactions.

Support & Contact

The fastest way to reach Razed support is via live chat — once logged in, you'll find the chat button at the bottom of the screen. To contact us by email, support@razed.ws.

Yes! Razed's customer support is fully available in Bangla. We have a dedicated Bangla-speaking support team to better serve our Bangladeshi users. Feel free to reach out with any question or concern in Bangla.

For any complaints, support@razed.ws. Our team will send an initial response within 24 hours of receiving your complaint. Complex issues may take up to 72 hours to resolve.

Razed takes responsible betting seriously. For help with deposit limits, self-exclusion, or taking a break, Responsible Gambling Page or contact support directly.

No results found.

Try different keywords or contact support directly.

Can't find what you're looking for?

Type your question in the search box or select a specific category. If you still can't find what you need, reach out to our support team.

support@razed.ws
Direct Help

Live Chat

Fastest response — 2 minutes on average

Email Support

Support@razed.ws

Don't have an account yet?

Register for free and claim your welcome bonus.

Register

About the Razed FAQ

Razed is a trusted online betting platform in Bangladesh with thousands of members placing bets on their favourite sports every day. Whether you're new or an experienced bettor, questions come up. This FAQ page is here to give you clear, straightforward answers.

Our support team keeps this FAQ regularly updated. If you can't find an answer here, reach out directly via live chat or email — we'll get back to you and add it to the FAQ if applicable.

Is Razed legitimate and trustworthy?

Razed is a licensed online betting platform. Our technology meets international security standards, and protecting every user's data is our top priority.

  • All data is secured with SSL encryption.
  • All financial transactions are processed through fully encrypted channels.
  • Personal information is never shared with third parties.
  • Responsible gaming policies are strictly upheld.

For more details, visit our About Us and Privacy Policy Visit the page.

Learn about Responsible Betting

Betting is a form of entertainment, but it can become addictive. Razed always encourages responsible betting.

  • Deposit Limit: Set your weekly or monthly deposit limit.
  • Self-Exclusion: If needed, temporarily suspend your account for a set period.
  • Reality Check: Take regular breaks and keep track of your betting.
  • Think of your family and friends: Don't let betting affect other areas of your life.

If you feel your betting is getting out of control, please Responsible Gambling Page or contact support.

Still have questions? We're here to help.

If you can't find your answer in the FAQ, contact us directly or register now to get started.

Free Registration Enter
বাংলা